A safety switch that keeps tripping
Something on that circuit is leaking to earth. The switch is doing its job, and turning it back on is not the answer.
What you pay for in a repair is rarely the part. It is the time spent working out which part it is, which is why the useful half of the visit happens before anything is unscrewed.
What we get called for
Most repair calls are a diagnosis problem rather than a parts problem. Finding it is the work.
Something on that circuit is leaking to earth. The switch is doing its job, and turning it back on is not the answer.
Sometimes the fitting, often the connection behind it. Worth finding rather than living with.
Usually one connection somewhere in a chain. Which one is the whole job.
Turn it off at the board and ring. This is the one not to wait on.
The expensive one, because it has to be present to be found. We will tell you honestly what that means for the price.
A dead appliance circuit is often the circuit rather than the appliance, and worth checking before you buy a new one.
Something tripping, flickering or dead? Ring and describe what happens and when. A lot can be narrowed down before we arrive.
Why NextPoint
If the work is not right we come back and put it right at no charge. That covers our work, for as long as you own it.
Once we know what it is, you get one number before the repair begins. There is no call out fee, so the look costs you nothing.
Swapping parts until it stops is somebody else's method. We test to find the fault, then fix that.
Registered electrical contractor REC 346464. Whoever turns up is licensed, insured and working to the same standard.
Every repair we do is tested before we leave and covered by our lifetime workmanship warranty on the work we carried out.
How we work
What is happening, when it started and what makes it happen. The more of that we have, the faster it gets found.
Testing to find the actual fault rather than replacing parts and hoping. You get told what it is before anything is repaired.
The repair done, the circuit tested, and anything else we noticed shown to you rather than quietly left.
Our lifetime workmanship warranty covers the repair. If our work is not right we come back and put it right at no charge.
On every job, no exceptions
We come out, look at it and price it. That visit costs you nothing.
One number, agreed before anything begins, GST stated. It does not move.
If our work is not right we come back and put it right at no charge. No expiry.
5.0 across 49 Google reviews
Published on our Google Business Profile and reproduced word for word. The first of these mentions repair work specifically.
Luke did multiple jobs in my house. Fixed electrical points, fixed my smoke alarm, mounted and installed TVs. He was friendly, punctual and well priced. Would definitely use Luke again for future jobs in my home.
I had an absolute 5 star experience with Luke from NextPoint Electrics. After trying for many years to get my House Switchboard replaced and upgraded, when most other electricians either wouldn't do the work or quoted silly money because it was so involved... Finally I found an experienced and professional Sparky. Reasonably priced, excellent workmanship. I cannot recommend him more highly enough. One very happy customer!
Luke at NextPoint was fantastic. Arrived on time both times he's done work, texted first to say he was on his way. Very quick, efficient and tidy with both jobs and a great guy to deal with. Highly recommend and will definitely use him again.
Repair questions
It is worth ringing straight away, but first check the switchboard. If one switch has tripped, that is a circuit fault and the rest of the house is safe. If nothing has tripped and half the house is dead, that can be a supply problem on the network side rather than inside your house, and it is worth looking at whether your neighbours have power too. Tell us what you find at the board when you ring, because it changes what we bring.
You can leave the affected circuit off to make the rest of the house usable, and that is often the sensible thing overnight. What you should not do is keep resetting it repeatedly, or bypass it. A safety switch trips because it has detected current going somewhere it should not, which in the worst case is through a person. The trip is the system working. Turn that circuit off, use the rest of the house, and get it looked at.
Nearly always, yes. Most faults are found at accessible points: the switchboard, the fittings, the roof space, the sub-floor. Cutting into a wall is a last resort and it is not something that happens without asking you first and explaining why. If we ever get to that point you will hear the reasoning before anything is opened up, and you get to decide.
Yes, anywhere within a short drive of Ocean Grove. That includes Ocean Grove, Leopold, Drysdale, Queenscliff and the rest of the list on the service areas page. For anything outside normal hours, see after-hours care, which sets out honestly what can and cannot be promised.
Still deciding? Ring and tell us what you have got, and we will tell you what it needs.
Complementary services
When it started, what else went off with it, and whether anything has tripped at the switchboard. Three answers and we usually know what we are walking into.