Call us
The fastest way to an answer, and the right choice if something has already gone wrong. If we are up a ladder it will not get answered, and we ring back.
Contact NextPoint
Ring if it has already gone wrong. Text if you would rather write it down. Use the form if it needs detail. All three reach the same person.
- 5.0 across 54 Google reviews
- Registered electrical contractor REC 346464
Get in touch
Pick Whichever Suits You
Every one of these reaches a licensed electrician, not a call centre and not a ticket number. What differs is speed.
Text us
Opens a message on your phone with the first line already written. Add your suburb and what you need, and you keep a written record of what was asked for.
Email us
Best when you have something to attach. A photo of the switchboard, a model number off a data plate, or a quote you want checked against.
Leave your details
Best for quotes with a few moving parts: three rooms of fans, a switchboard you want looked at, an appliance arriving on a date. The more you put in, the closer the first reply gets to a real number.
After hours
You are welcome to ring any time. There is no guaranteed after hours response time, and that is deliberate rather than coy. If we cannot get there we will say so straight away rather than leave you waiting.
Business hours
Monday to Friday, 7am to 5pm. That is the reliable window for quotes, bookings and scheduled work.
A reply with a day, a time window and a price, or a question if it genuinely cannot be priced without seeing it. Not a sales call, not a newsletter, and not a follow up six weeks later.
The details
Contact Details
Reach us
Phone
1300 322 320
General enquiries and quotes
info@nextpointelectrics.com.au
Where we work and who we are
Ocean Grove, the Bellarine, Geelong and the Surf Coast, within a short drive of Ocean Grove. See the full service area.
Registered electrical contractor REC 346464. ABN 77 680 071 630. Both can be checked yourself, on the Energy Safe Victoria register and the Australian Business Register.
Questions about getting in touch
Asked before people ring
What hours can I ring?
Normal working hours are the reliable window, and outside them you are welcome to ring anyway. There is no guaranteed after hours response time, and that is deliberate rather than coy. If we cannot get to you we will say so on the call so you can ring somebody else instead of waiting on a maybe.
Do you charge to come and quote?
Nothing. There is no call out fee. What you pay for is the work itself, at a fixed price agreed before anything starts, so nothing turns up on the invoice that you had not already heard. You will hear that number before anyone gets in the van.
How quickly will I hear back?
No response-time promise is published here, because we would rather commit to nothing than commit to something we cannot hold, and most of the ones you see advertised are decoration. What is true is that every enquiry gets answered, and that ringing is faster than the form. If your enquiry is time critical, say the date in the message and it will be treated that way.
Can you quote from photos?
Sometimes, and it is worth trying. A clear photo of the switchboard with the cover on, the room a fan or air conditioner is going in, or the data plate of an appliance will often get you a real number without a visit. What cannot be quoted from a photo is a fault, because finding it is most of the work.
Do you work outside our service area?
Ring and ask rather than assuming either way. The 35 km radius is what can be covered reliably, and it takes in every Geelong suburb, Queenscliff, St Leonards, Portarlington, Clifton Springs, Queenscliff and the acreage in between. Just outside it depends on the day and what else is booked.
Before you send
Three Details That Speed Everything Up
Almost every enquiry gets answered faster with these in it.
Your suburb
It decides whether the job is fifteen minutes away or fifty, and it often narrows down the likely fault before anyone arrives.
Wet or dry
If a circuit is tripping, this one detail separates a water-affected outdoor fitting from a failing appliance, and saves you paying for the time it would take to work that out.
The model number
Ovens, cooktops, air conditioners and EV chargers all carry their electrical requirements on the data plate. Sending it before you buy is much cheaper than after delivery.
Ring now if it cannot wait
Anything sparking, smelling hot, or leaving part of the house without power is a phone call rather than a form.